NDIS operations software that runs the whole workflow.
Rostering, progress notes, incidents and PRODA claims in one place. Built in Sydney for Australian disability providers running 200+ staff.
Support workers clock in, draft their notes and submit timesheets from the shift itself, on their own phone.
Your support workers in the field, on the phone they already own.
CareBuddie runs in any phone browser. Workers open a link, sign in, and see their shifts, clock in, write progress notes and report incidents. No app store, no downloads.
GPS-stamped clock-in
Clock in and out from the shift. The location is recorded with each clock event.
On-site notes
Write notes with an AI-assisted draft, then review and sign before leaving.
Incident reporting
Guided forms with the mandatory NDIS fields and photo evidence, timestamped.
Rostered shifts
Today's shifts and the week ahead, always current with the coordinator's roster.
The whole operational loop, in one clean workspace.
Four pillars cover the day-to-day. Open any one for a look at the screen.
Drag-and-drop weekly calendar with SCHADS-aware conflict detection.
- SCHADS classification on every staff record
- Overlapping shifts rejected by the database
- Copy last week, undo the wrong week
Structured, outcome-linked notes drafted in seconds. Workers edit and sign.
- Linked to the participant's active NDIS goals
- The worker always signs the final note
- Falls back to manual entry, never blocks
Version-pinned Price Guide rates and a one-click CSV export.
- Every line records the price guide version applied
- Mark a batch submitted, then each line paid or rejected
- Live PRODA/PACE API submission lands in Phase 2
Immutable audit log, expiry tracking and the NDIS incident fields built in.
- Twelve-section audit pack on a time-limited link
- Training certifications alert at 60, 30 and 14 days
- Every change records an actor and a timestamp
Per-seat from $8 a seat, whatever the role. No per-participant fees.
AUD, excl. GST
Family and participant portal seats are free and unlimited. 14-day trial once you are invited, no credit card.
CareBuddie acknowledges the Traditional Custodians of the lands on which we live and work, and pays respect to Elders past, present and emerging. We extend that respect to all Aboriginal and Torres Strait Islander peoples who use our software to deliver care across this country.