Pricing

Per-seat pricing. No per-participant fees.

One price per seat, whatever the role. Family and participant portal seats are free and unlimited.

Starter

Everything a growing provider needs to run day to day.
$8/ seat
per month, AUD excl. GST
Billed monthly · minimum 5 seats
Request early access
  • Up to 30 active participants
  • 200 AI note drafts / month
  • Core platform
  • Rostering · timesheets · notes
  • AI-assisted progress notes
  • PRODA CSV export
  • Incident reporting
  • Document expiry tracking
  • SCHADS award classifications
  • Family / participant portal
  • Dashboard customisation
  • Email-in attention items
  • Email support · next business day
Most popular

Growth

For teams that want depth in compliance, finance and people.
$13/ seat
per month, AUD excl. GST
Billed monthly · minimum 10 seats
Request early access
  • Up to 150 active participants
  • 1,500 AI note drafts / month
  • Everything in Starter, plus
  • Custom roles builder
  • Custom dashboard widgets
  • Slack / Teams wellbeing reminders
  • Guided onboarding and data import
  • Priority support

Scale

For larger or more complex providers.
$23/ seat
per month, AUD excl. GST
Billed monthly · minimum 25 seats
Talk to sales
  • Up to 500 active participants
  • 6,000 AI note drafts / month
  • Everything in Growth, plus
  • Semantic note search & AI search summary
  • Restricted participant records
  • Regional price variants & negotiated rate cards
  • Multi-plan service agreements
  • Identity verification at signing
  • Tamper-evident agreement chain
  • Fleet telemetry
  • Dedicated onboarding · 2 weeks
  • Named Customer Success Manager
  • Annual security review

What would my team cost?

Every admin, coordinator, office staff member, practitioner and support worker who logs in is one seat, all at the same price. Family and participant portal logins are free and unlimited, so they are not counted.

40 seats · AUD, excluding GST. Yearly totals are 15% off the full-price annual total.
PlanPer monthPer year
Starter$320$3,264
Growth$520$5,304
Scale$920$9,384

Enterprise · custom pricing

Custom pricing for large or multi-site providers. From 50 seats.
  • Everything in Scale, plus
  • Unlimited active participants
  • Custom AI note allowance
  • Uptime SLA and a custom DPA
  • Quarterly business review
  • Bespoke onboarding
Talk to sales
All plans include data hosted in Sydney (ap-southeast-2). Family and participant portal seats are free and unlimited. Early access is by invitation. Request access and we will be in touch. Your 14-day trial starts once you are invited, and needs no credit card.
On the roadmap, and not part of any plan today: SOC 2 Type I (Phase 4).
Pricing · CareBuddie