Pricing
Flat-rate pricing. No per-participant fees.
Grow without penalty. One predictable price that covers everyone on your team.
Starter
For providers up to 15 staff.
$339/ month
AUD, excl. GST · billed annually
Start free trial- Core platform
- Rostering · timesheets · notes
- Up to 15 active staff seats
- Up to 30 active participants
- AI note drafting · 500 / month
- PRODA CSV export
- Incident reporting
- Document expiry tracking
- Email support (next business day)
Practice
The working plan for teams of 16–50.
$637/ month
AUD, excl. GST · billed annually
Start free trial- Everything in Starter, plus
- Up to 50 active staff seats
- Unlimited participants
- Unlimited AI note drafting
- SCHADS advisory (penalty rates)
- Live PRODA / PACE API (Phase 2)
- Family / participant portal
- Xero & MYOB integrations
- "Prepare for audit" wizard
- Live chat · 4-hour SLA
Network
For 50+ staff or multi-entity providers.
$1104/ month
AUD, excl. GST · billed annually
Talk to sales- Everything in Practice, plus
- Unlimited staff seats
- Multi-entity consolidation
- SSO (SAML · Entra ID · Okta)
- Custom reporting & full API access
- Dedicated onboarding · 2 weeks
- Named Customer Success Manager
- P1 SLA < 2 hours
- Annual security review
All plans include: data hosted in Sydney (ap-southeast-2) · SOC 2 Type I (Phase 4) · 99.9% uptime SLA · unlimited read-only participant & family accounts.